ITIL for the Football Fan!

With NFL preseason games already underway, fall and football are just around the corner.  SDS is ready, set and offering an innovative approach to helping organizations improve service delivery. The planning, preparation, and execution of a football program’s strategy has many parallels with the processes experienced by organizations in all walks of industry and life – and the Service Delivery approach to refinement of people, process and tools is characterized by those same milestones for success.

The video link posted here includes some highlights from one of our most effective presentations – ITIL for the Football Fan. Take a look and discover how Service Delivery can help your organization develop a tangible and achievable strategy for improving – right away.


The similarities you see between a truly American game and your own experiences in pursuit of perfected service delivery will surprise you!